TOMS27: Bringing the Global Travel Risk Management Community Together in London

TOMS27 is supported by a growing network of organisations working across different areas of travel risk management, traveller safety and business travel technology.

Their involvement reflects the importance of bringing different perspectives into the conversation.

Compass Point Assist – Headline Sponsor

As the Headline Sponsor of TOMS27, Compass Point Assist is playing an important role in supporting an event dedicated to advancing travel risk management.

Working in the field of assistance and traveller support, Compass Point Assist brings a valuable perspective to discussions around duty of care, incident response and supporting people when things don’t go to plan.

“Supporting TOMS27 means being part of a wider community that is focused on improving how travel risk is understood and managed. For us, it is about supporting collaboration, sharing experience and learning from others across the industry. Events like TOMS bring together people with different perspectives and expertise, which creates a valuable opportunity to have meaningful conversations about the challenges organisations are facing and how the industry can continue to improve.” – Compass Point Assist

SureSIM – Improving connectivity and traveller visibility

In an increasingly connected world, reliable communication and traveller visibility are essential components of an effective travel risk management programme.

SureSIM, part of Utelize Mobile, provides international eSIM connectivity solutions and location awareness capabilities, helping organisations address some of the practical challenges associated with managing travelling employees.

As a TOMS27 sponsor, SureSIM will contribute to discussions around technology, communication and the importance of keeping travellers connected.

TOMS is one of the few events built around solving real problems rather than pitching at them – the agenda covers exactly the stuff we deal with day to day, from traveller visibility to tech and data integration. That practical, roll-up-your-sleeves format is rare in this industry, and it’s why we wanted to be in the room.– Matt Atkinson, Managing Director

Valpas – Raising standards in accommodation safety

Accommodation safety is an important consideration for organisations responsible for business travellers.

Valpas is helping to address one particular area of accommodation risk through its bed bug safety technology and certification programme.

Its involvement in TOMS27 brings an accommodation-focused perspective to the wider conversation around traveller wellbeing, risk mitigation and hotel safety standards.

“TOMS puts experienced practitioners, TRA mentors and Level 4 and 5 learners in one room. That keeps the conversation grounded in real programmes. It’s also where accommodation standards for travel risk get shaped – early, and by the people who will use them.” – Valpas

WorkFlex – Supporting safer international business travel

Managing international business travel can involve complex compliance, safety and duty of care considerations.

WorkFlex supports organisations managing international work and business travel, including through its WorkFlex SOS offering.

As a TOMS27 sponsor, WorkFlex brings expertise in the challenges faced by organisations operating across borders.

 “Because it does something different: It treats travel risk as a cross-functional discipline rather than a security specialism. HR, travel, procurement, compliance and security people rarely sit in the same room to talk about this which is precisely where the silos TRA talks about come from. An event that deliberately bridges those functions is doing the real work for the industry’s progression.” – Maximilian Goulnik

Third Rail Systems – Supporting innovation in travel risk management

Technology has an increasingly important role to play in how organisations identify, communicate and respond to travel risks.

As a sponsor of TOMS27, Third Rail Systems joins the conversation around innovation, integration and the future of travel risk management technology.

“Every travel risk manager I’ve talked to is stuck with the same impossible ask, assess a risk tied to who someone is, using data you’re legally not allowed to hold. And by the time most tools catch a problem, the ticket’s already booked and you’re managing a rebooking, not preventing one. Nobody’s building for either half of that yet. TOMS27 is where the people living it every day actually are.” – Levi Hankins, THIRD RAIL SYSTEMS

Industry partners helping to move the conversation forward

Alongside its sponsors, TOMS27 is bringing together industry partners who share Travel Risk Academy’s commitment to improving knowledge, awareness and professional standards.

Callida Freemont – Building awareness through education

Education and accessible learning are central to improving travel risk management practices.

Callida Freemont, a Travel Risk Academy partner, has worked with TRA on learning initiatives designed to help organisations and travellers better understand the risks associated with business travel.

Its contribution to TOMS27 reflects the importance of turning industry knowledge into practical learning that organisations can apply.

“Travel risk is constantly evolving, so having an event that brings together people, ideas and practical experience is important. TOMS27 provides an opportunity to learn from each other, discuss current challenges and look at where the industry is heading.” – CALLIDA FREEMONT

Hear from the experts: Why industry contributors are getting involved

One of the most valuable aspects of TOMS27 is the breadth of experience being brought together.

From established travel risk management specialists to technology innovators, assistance providers and professionals responsible for managing corporate travel programmes, contributors will share their experiences and perspectives on the challenges facing the industry.

Rather than simply presenting information, the focus will be on encouraging discussion, asking difficult questions and exploring what meaningful improvements could look like.

What our contributors are saying

“For me, TOMS feels much more focused on practitioners and genuine industry discussion. It is not simply about showcasing products. It creates an environment where people can talk openly about challenges, share experiences and learn from each other. There is also a real sense of community around TOMS and the Travel Risk Academy. You have people at different stages of their careers, alongside very experienced practitioners, all contributing to the same conversation. I think that mix is what makes it particularly valuable.” – Patience Ogunruku, Partnership Director, Compass Point Assist

“TOMS is not a mass trade show. It’s built by an academy around people who are learning and qualifying in this field, so the tone is closer to “let’s get better at elevating travel risk management together” than “let’s sell each other things“. Plus deliberately mixing students, alumni, mentors and partners in one room, is a format I haven’t seen anywhere else in this space.” – Maximilian Goulnik, Consultant | SOS Solutions Partner, WorkFlex

“TOMS is built as a working day, not a keynote day, you walk in with a problem and walk out with something built alongside people who actually run these programmes. It’s curated rather than open, and this is the first year for the TRA Hall of Fame.” – Levi Hankins, Founder, Third Rail Systems OÜ

“It’s the calibre of the attendees, speakers & hosts. 200 people who are actually running or involved in travel risk programmes. That’s why the conversations will be sharper.” – Richard Slade, Head of Marketing, SureSIM

“TOMS isn’t simply about listening to presentations or being presented with products and services.  It’s about bringing practitioners together to have meaningful conversations, share experiences, challenge conventional thinking and take away something they can genuinely apply.  There’s a real opportunity to bridge the gap between theory and practice, and to connect people who might not otherwise find themselves in the same room.  That combination makes it particularly valuable.” – Rebecca Gonzaga, Director, Cameo Strength 2 Strength

Together, these perspectives demonstrate why bringing the travel risk management community together is so important.

Why delegates are attending TOMS27

For those working in corporate travel, security, risk management and traveller safety, TOMS27 offers an opportunity to step away from day-to-day responsibilities and engage with the wider industry.

Whether you’re responsible for an established global travel risk management programme, developing your organisation’s approach to ISO 31030, exploring new technology or simply looking to connect with others facing similar challenges, the event has been designed to offer practical value.

Attendees will have the opportunity to share experiences, discover different approaches, build professional relationships and contribute to discussions that could help shape future industry practices.

What our delegates are looking forward to

“I am probably most looking forward to the conversations. There will be people attending from very different parts of the travel risk ecosystem, and I am interested in hearing what organisations are currently struggling with, what they are doing differently and where they think travel risk management is heading. I am also looking forward to reconnecting with people I already know, meeting new people and having conversations about where Compass Point Assist can potentially support them.” – Patience Ogunruku, Partnership Director, Compass Point Assist

“The conversations. TRA’s community is full of people who are doing this job without a big team behind them, and those are the conversations that tell us the most about what to build next.” – Maximilian Goulnik, Consultant | SOS Solutions Partner, WorkFlex

“Getting told I’m wrong about something by someone who runs a live programme, not a hypothetical one.” – Levi Hankins, Founder, Third Rail Systems OÜ

“Honestly, the Hall of Fame dinner – it’s the first time this industry’s formally recognised the people qualifying in Travel Risk Management, and being there for that feels like a genuine milestone moment rather than just another awards do.” – Richard Slade, Head of Marketing, SureSIM

“The conversations. I’m looking forward to hearing different perspectives, meeting people who are tackling some of the same challenges from very different angles, and seeing where those conversations lead.  I particularly enjoy the crossover between disciplines – travel, security, HR, mobility and business leadership – because that’s often where the most interesting thinking and opportunities come from. I’m also looking forward to seeing the community grow and the energy that comes from bringing people together with a shared purpose.” – Rebecca Gonzaga, Director, Cameo Strength 2 Strength

Celebrating the next generation of travel risk management professionals

TOMS27 isn’t just about discussing the future of travel risk management. It’s also about recognising the people helping to build it.

As part of the evening celebrations, Travel Risk Academy will recognise the achievements of students who have completed its ATHE qualifications in Travel Risk Management.

The celebration will include recognition of the Academy’s pioneering Level 4 and Level 5 learners, highlighting the importance of professional education and development within the industry.

Students will be welcomed into the Travel Risk Academy Hall of Fame, recognising their commitment to developing their knowledge and helping to raise professional standards.

For the Academy, this is an opportunity to celebrate the achievements of its learning community alongside the mentors, industry experts and organisations that continue to support its development.

TOMS27: Event details and tickets

If you’re looking for a travel risk management event in London in 2027, here’s everything you need to know.

Tickets include lunch, refreshments, access to the event’s workshops and discussions, evening drinks and the awards dinner.

Be part of the conversation at TOMS27

The challenges facing the travel risk management industry won’t be solved by one organisation, one technology or one conversation.

Progress requires collaboration, shared knowledge and a willingness to challenge how things have always been done.

That’s what TOMS27 is all about.

Whether you’re a travel risk professional, corporate travel manager, security specialist, technology provider or industry leader, TOMS27 is an opportunity to contribute to the conversations shaping the future of safer, smarter business travel.

Join us in London on 14 January 2027.

Find out more and book your TOMS27 ticket

Frequently Asked Questions about TOMS27

What is TOMS27?

TOMS27 is the Travel Optimisation Management Summit 2027, organised by Travel Risk Academy. It is an interactive industry event focused on travel risk management, traveller safety, technology, collaboration and the future of corporate travel risk.

When and where is TOMS27 taking place?

TOMS27 takes place on Thursday 14 January 2027 at the Grand Connaught Rooms in London, United Kingdom, from 9:30am until 10:00pm.

Who should attend TOMS27?

TOMS27 is designed for travel risk managers, corporate travel managers, security professionals, HR and duty of care specialists, insurers, assistance providers, technology companies and anyone involved in supporting safer business travel.

How is TOMS27 different from a traditional travel risk conference?

TOMS27 is designed as an interactive travel risk management lab rather than a conventional presentation-led conference. Attendees are encouraged to contribute to discussions, share knowledge and explore practical solutions alongside industry experts.

How much are TOMS27 tickets?

Standard tickets cost £299.99 plus VAT and include access to the event, lunch, refreshments, workshops, evening drinks and the awards dinner.

Where can I book tickets for TOMS27?

Tickets and further event information are available on the Travel Risk Academy TOMS27 event page.